Unsubscribe Policy
Last Updated: June 28, 2025
Introduction
Welcome to InterEd (“we,” “us,” or “our”). We respect your privacy and your right to control the communications you receive from us. This Unsubscribe Policy explains how you can manage your email preferences and unsubscribe from our communications through our use of this website, including our data collection and processing practices related to email marketing. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
1. Important Information and Who We Are
Purpose of This Unsubscribe Policy
This unsubscribe policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide when you request to unsubscribe from our communications, sign up to our newsletter, purchase a service or take part in a competition.
Our website is not intended for children under 14 years of age and we do not knowingly collect data relating to children under 14.
Controller
InterEd is the data controller and responsible for your personal data (collectively referred to as “InterEd,” “we,” “us” or “our” in this unsubscribe policy). We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.
Contact Details
Full name of legal entity: InterEd Education Services Private Limited
Email address: interedventures@gmail.com
Postal address: RSR Complex, New Bus Stand Road, Mudalaipatti Post, Namakkal – 637 001.
Phone number: +91-8047358901
2. Your Right to Unsubscribe
You have the right to unsubscribe from our marketing communications at any time. We provide several convenient methods for you to manage your email preferences:
Direct Unsubscribe Methods:
- Click the “Unsubscribe” link in any promotional email we send you
- Visit our dedicated unsubscribe page on our website
- Contact our privacy team directly at privacy@interedservices.com
- Call our customer service team during business hours
- Send a written request to our postal address.
Granular Unsubscribe Options:
We offer you control over different types of communications:
- Promotional Emails: Special offers, discounts, and marketing campaigns
- Educational Newsletters: Study abroad guides, destination information, and educational content
- Program Updates: New course announcements, university partnerships, and service updates
- Event Notifications: Webinar invitations, education fairs, and virtual events
- Complete Unsubscribe: Remove from all marketing communications
3. How We Process Your Unsubscribe Request
Immediate Processing: When you submit an unsubscribe request, we immediately flag your email address in our systems to prevent further marketing communications of the selected types.
Processing Timeline:
- Online unsubscribe requests: Processed immediately
- Email requests: Within 24 hours of receipt
- Phone or postal requests: Within 48 hours of receipt
- System-wide implementation: Up to 72 hours for complete removal from all scheduled campaigns
Confirmation: You will receive a confirmation email acknowledging your unsubscribe request within 24 hours, unless you have unsubscribed from all communications.
4. What Happens After You Unsubscribe
Marketing Communications: Once processed, you will no longer receive the selected types of marketing communications from InterEd.
Transactional Communications: You may still receive important transactional emails related to:
- Application status updates and confirmations
- Service-related announcements affecting your account
- Legal notices and policy updates
- Payment confirmations and receipts
- Customer service responses to your inquiries
Data Retention: Your email address will be retained in our suppression list to ensure you don’t receive unwanted communications in the future, even if your data is re-entered into our system through other means.
5. Resubscribing to Our Communications
How to Resubscribe: If you change your mind, you can easily resubscribe by:
- Visiting our website and signing up for communications
- Contacting our customer service team
- Using the resubscribe link in any transactional email
- Emailing info@intered.in with your request
Preference Management: You can also modify your communication preferences at any time without fully unsubscribing by contacting us directly.
6. Third-Party Unsubscribe Requests
Partner Communications: If you receive communications from our university partners or affiliated organizations, you may need to unsubscribe directly with them, as they manage their own email lists independently.
Shared Data: If you have consented to us sharing your data with partners, unsubscribing from InterEd communications does not automatically unsubscribe you from partner communications.
7. Technical Implementation
Email Service Provider: We use SendGrid as our email service provider. Unsubscribe requests are processed through their compliance systems to ensure adherence to international email marketing regulations.
Suppression Lists: Your email address is added to appropriate suppression lists to prevent accidental re-addition to marketing campaigns.
Data Security: All unsubscribe requests and suppression data are protected using industry-standard security measures and encrypted during transmission and storage.
8. Legal Compliance
Regulatory Compliance:
Our unsubscribe processes comply with:
- CAN-SPAM Act (United States)
- GDPR (European Union)
- CASL (Canada)
- DPA 2018 (United Kingdom)
- Other applicable local data protection laws
Your Legal Rights:
Under data protection laws, you have rights including:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
9. Data Retention After Unsubscribe
Suppression Data: We retain your email address in our suppression lists indefinitely to honor your unsubscribe request and prevent accidental re-marketing.
Historical Data: Other personal data may be retained according to our main Privacy Policy and applicable legal requirements, typically for up to 7 years for business records.
Deletion Requests: If you want your data completely deleted (where legally permissible), please submit a specific deletion request separate from unsubscribing.
10. International Transfers
Cross-Border Processing:
Your unsubscribe request may be processed by our service providers located outside your country of residence. We ensure appropriate safeguards are in place for any international data transfers.
11. Contact Information for Unsubscribe Issues
Primary Contact: Privacy Team: info@intered.in
Alternative Methods:
- Customer Service: info@intered.in
- Phone: +91-8047358901
- Post: InterEd Education Services Private Limited,
RSR Complex, New Bus Stand Road, Mudalaipatti Post,Namakkal – 637 001
Response Times:
- Email inquiries: Within 24 hours
- Phone inquiries: Immediate during business hours
- Postal inquiries: Within 5 business days
12. Changes to This Unsubscribe Policy
We may update this unsubscribe policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date.
Notification of Changes:
- Significant changes will be communicated via email to active subscribers
- Minor updates will be posted on our website
- You are advised to review this policy periodically
13. Complaints and Concerns
If you believe we have not honored your unsubscribe request or have concerns about our email practices:
- Contact us first: info@intered.in
- Escalation: Contact our Data Protection Officer
- Regulatory complaint: Contact your local data protection authority
- Response commitment: We will investigate and respond within 30 days
